Frequently Asked Questions
Everything you need to know about shopping with Pulsar Shop.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Pulsar Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that shipping rates and delivery times vary based on the destination.
Are the products covered by a warranty?
Most of our electronic and hardware products come with a 1-year limited manufacturer warranty against defects in materials and workmanship.